Privacy Policy

Effective Date: March 1, 2025

Forge & Feller values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, forgeandfeller.com, or make a purchase through our services.

1. Information We Collect

We collect the following types of personal information:

  • Personal Identifiers: Name, email address, phone number, billing/shipping address, and payment details.

  • Transaction Information: Purchases, order history, and payment processing details.

  • Technical Data: IP address, browser type, device information, and website usage analytics.

  • Communications: Messages sent to customer support, reviews, or inquiries.

2. How We Use Your Information

We use your data to:

  • Process and fulfill your orders, including payment processing through Stripe.

  • Provide customer service and respond to inquiries.

  • Improve our website, products, and user experience.

  • Prevent fraudulent transactions and ensure security.

  • Send marketing emails (if opted in) with promotions and updates.

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share it with:

  • Service Providers: Stripe for payment processing, shipping partners, and website analytics tools.

  • Legal Authorities: If required by law, fraud prevention, or to protect our rights.

4. Data Security

We take reasonable security measures to protect your data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

  • You may access, update, or request deletion of your personal data by contacting us.

  • You can opt out of marketing emails at any time using the unsubscribe link.

  • You may disable cookies through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

7. Changes to This Policy

We may update this Privacy Policy as needed. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at: Forge & Feller
Email: support@forgeandfeller.com
Phone: (803) 393-7297