Warranty Information

At Forge and Feller, we stand behind the craftsmanship and performance of our chainsaws. We understand that investing in a saw is a big decision, and we’re committed to ensuring your satisfaction long after your purchase. That’s why we provide comprehensive warranties tailored to both custom saws and Holzfforma Clone saws.

Custom Saw Warranty

• Consumer Warranty: 1 year from the date of purchase.

• Commercial Warranty: 6 months from the date of purchase.

Holzfforma Clone Saw Warranty

• Consumer Warranty: 3 months from the date of purchase.

• Commercial Warranty: 1 month from the date of purchase.

Warranty Terms

Local Warranty Repairs

If you’re local, we make repairs simple and convenient:

• Drop your saw off free of charge at the location specified in your Return Merchandise Authorization (RMA).

• We’ll handle the rest to get your saw back to peak performance.

Shipped Warranty Repairs

For customers needing to ship their saws, we’ve streamlined the process to make it as hassle-free as possible:

• A non-refundable $50 fee applies to cover shipping costs for warranty repairs.

• This fee will be billed after your warranty request is approved.

Questions? We’re Here to Help!

If you have any questions about your warranty, repairs, or the RMA process, don’t hesitate to reach out. You can contact us at support@forgeandfeller.com, and we’ll be happy to assist you.